Lincoln Experience

Lincoln Ownership Experience

Your Lincoln is more than a vehicle. Lincoln ownership offers an array of services
and benefits that bring simplicity to your life.

THE LINCOLN WAY™ - A NEW DEFINITION OF CUSTOMER CARE

With Lincoln, customer service is an ongoing relationship. One that starts, rather than ends, with your Lincoln purchase, keeping you moving forward even when you're not behind the wheel.

LINCOLN™ PICKUP & DELIVERY

LINCOLN™ PICKUP & DELIVERY

We know your time is precious and you want to prioritize what matters most in life. That's why we offer Lincoln Pickup & Delivery across our full line of vehicles. We want to ensure that all our guests receive a customized approach to make their experience effortless.

Lincoln Transportation Options include Lincoln Loaner, Lincoln RideShare (Uber) and Pickup & Delivery. Please ask your Lincoln Concierge for details or contact Big M Lincoln directly for to learn about eligible transportation services.*

LINCOLN ACCESS REWARDS™

LINCOLN ACCESS REWARDS™

Find even more reasons to love your new Lincoln with our Owner Rewards Program. Join Lincoln Access Rewards and select services from a participating dealership become an opportunity to earn Lincoln Access Rewards Points. You can earn and redeem your Points toward future services and more.*

*Eligibility requirements and restrictions may apply.

THE LINCOLN WAY™ APP

THE LINCOLN WAY™ APP

Virtually wherever you are, you can control your Lincoln with complimentary start/stop, lock/unlock and scheduled-start features. Vehicle service won't take up your valuable time. Use your app to schedule Lincoln Pickup & Delivery for an effortless door-to-door experience.

View Vehicle Health alerts, check your vehicle's maintenance history and schedule a service appointment through your app at participating retailers.*

CONCIERGE SERVICE

CONCIERGE SERVICE

Your personal connection to learn about the benefits, services, and vehicles we offer, whether you're shopping or already an owner. From expert care to thoughtful recommendations, we're there whenever and wherever you need us.

Get personalized assistance from a dedicated team of Lincoln experts. You can connect to a Lincoln Concierge via chat or phone.*

CALM MEMBERSHIP

New Lincoln owners can prioritize wellness from anywhere with a complimentary, one year membership to Calm, including daily meditations for better sleep, low stress, and less anxiety.*

LUXURY THAT SERVES MORE THAN ITSELF

LINCOLN CO-PILOT360™

LINCOLN CO-PILOT360™

MEDIA TECHNOLOGY

MEDIA TECHNOLOGY

LINCOLN DISCOVERY DRIVE

The best way to understand what makes owning a Lincoln so extraordinary is to experience one. We invite you to discover the power of sanctuary in a very special personalized test drive experience, compliments of Lincoln. Lincoln Discovery Drives are offered at Big M Lincoln.

DISCLOSURES

*Some conditions and restrictions apply. Program may be modified, suspended or terminated at any time by Lincoln. See Lincoln.ca for full details or contact Big M Lincoln.
Lincoln Way App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Some mobile phones and some digital media players may not be fully compatible. Don't drive while distracted. Use voice-operated systems when possible; don't use handheld devices while driving. Some features may be locked out while the vehicle is in gear.
See participating retailer or Lincoln Access Rewards Program terms and conditions for information regarding expiration, redemption, forfeiture and other limitations on Lincoln Access Rewards Points.
Roadside Assistance is included for certain Lincoln owners, subject to the vehicle's coverage and varies by Model Year. Please contact Lincoln Concierge or see your Retailer for details.
Pickup & Delivery service is valid for owners of new 2018 model year and newer Lincoln vehicles. Service coverage begins at the New Vehicle Limited Warranty Start Date and 0km. Coverage ends at 4 years from the Warranty Start Date or 80,000km, whichever occurs first. Service is available for retail and warranty repair. Loaner vehicle available for up to 24 hours or until service is complete, whichever occurs first. Some service exclusions and mileage limitations may apply, see your retailer for full details. Lincoln reserves the right to change the program details at any time without obligations.
Lincoln will offer a complimentary 12-month subscription to Calm through the Lincoln Way app for current owners of a 2021 model year or newer vehicle with a registered vehicle identification number (VIN) in a Lincoln Way account. Subscription period begins from the date of activation via the Lincoln Way app. Promotion ends 12/31/2023. Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Program may be modified, suspended or terminated at any time by Lincoln.